If cost is more important than quality, then quality is one of the best ways to reduce the cost. Amidst the high competition, quality is always the parameter which sets one apart from the crowd.
Construction is the industry which is laid on three foundation stones, i.e., cost, time and quality. Therefore, either to grow or to survive in this industry, it becomes necessary to realize the importance of quality control in construction.
Quality Assurance and Quality Control in construction project (QC/QA), is often misunderstood as an interchangeable term with testing. It is important to know that the QA/QC does not limit to only testing of materials or components on site.
What is quality control in construction?
Quality control largely means abiding by the standards, through testing of material, product or component against its specifications. Quality assurance means to be at par or to maintain the desired levels of standards of quality as specified.
Importance of Quality Control in Construction
Importance of Quality Control in ConstructionQuality is the factor of utmost importance whether it is any product or service. In construction, quality serves several benefits to many project stakeholders. In the highly competitive sector, it becomes the parameter that sets one apart from the others.
Client satisfaction, contractor reputation, and project reputation are some of the major benefits of quality control that are essence of building a successful business. In addition, it creates a quality consciousness and earns goodwill.
“ The importance of ‘Quality of Management’ is equal to the importance of ‘Management of Quality’”
BENEFITS OF QUALITY CONTROL IN CONSTRUCTION:
Cost Reduction: The repair and rectification costs of the under quality elements, can be saved by strict quality management on sites. It also reduces the inspection costs, and control the project cost overruns.
Effective Utilization of resources: Quality management ensures maximum utilization of the available resources and reduces wastage on site.
Improved Business Relations: Quality is always preferred. And therefore, consistent quality in work is a means to improve business relations that can benefit the overall company.
Client Satisfaction: The users or the client of any project are essential stakeholders. Better quality helps them keep satisfied. This creates a positive value for the contractor of the other stakeholders involved.
Increased Goodwill: Client satisfaction leads to increase in the goodwill of the company, which will further be beneficial to fetch new business and opportunities in the industry. Also, a reputed company can easily raise finances from the market.
Improves Morale of the Employees: Quality control and management develops a better working environment for the employees and keeps them motivated to achieve more productivity.
Reduces Accidents: Safety on the construction sites is also largely influenced by the quality management on site. This further improves the company reputation.
How to Control Quality in Construction?
To control quality in construction there are some proven procedure to follow which can help you to manage your quality control.
Step by step Quality Control Procedures in Construction
Considering that quality control is a closed loop process, that includes a few steps
IDENTIFY, RECORD, AND SHARE THE QUALITY REQUIREMENTS
- The initial step in quality control is to define the specifications and standards that need to be incorporated into the project. This can either be done by a thorough study of the tender documents and specific requirements from the client.
- Make a record of the tolerances and the acceptance criteria that conforms to the client or contract requirements, code standards, organizational preferences, and project-specific quality standards.
- Share this information with all the concerned people, including the sub-ordinates and the site engineers. The quality expectations will be met more closely if all the related people are thorough with the requirements at all times in a project.
PREPARE A PLAN
- A plan has to articulated for inspection. This has to be broken down at the activity levels to determine that the acceptance criteria are met at all the levels starting from the smallest task.
- This should include, ‘what is to be inspected’, ‘how is to be inspected’, ‘who will inspect’, and ‘when to inspect’. All these questions should be addressed clearly in the quality inspection plan.
- This will help in the tacking of all the required inspections through the project life cycle.
REGULAR CHECKS ON SITE
- Pre-activity and post-activity checklists are the most efficient tools to carry out the regular quality check on site.
- Construction quality control checklists can be made available to the execution team prior to the start of the activity, to give them a clear idea about the requirements and quality expectations before starting the activity. This will reduce the non-conformances to the critical requirements.
- Technology also plays an important role in today’s industrial environment. There are multiple digital tools available to track all these checks.
CORRECTIONS AND RECTIFICATIONS
- In cases when the standards are not met, the deficiencies are to be identified and recorded. This gap between the actual and the prescribed standard has to be filled to reimburse the requirements.
- This process can include taking pictures of the defect, assigning the agency to rectify, and documenting the process and the defect.
- After the corrections, the conformances are checked and the improvement item is closed.
- All the good and bad practices can be documented during the life cycle of the project, to avoid quality deficiencies in the future.
- The record of the rectifications is important as it serves as a guide for the next project.
Application-based Quality Control in Construction Industry
Technological advancements have made this tedious job a little easy. The software-based tools are an innovative and more efficient approach, which simplifies tasks, like here at DigiQC whose focus is on quality. Upgrade your quality standards with DigiQC.
This tool caters digital allocation of inspection agencies, inspection schedules with reminders, digital checklists and records, real time follow-ups, and many more features that ease the job of quality control and quality assurance.
Further, it provides handy specifications at all times on the site and eliminates the process of going from to site to office and searching the piles of paperwork. It also streamlines communication between field engineers and office staff. There is a lot more to add to the list of these features. To explore more features Click Here.
DigiQC provides this software-based solution for quality management in today’s market that make the QA/QC process more efficient, because if the ladder is not leaning against the right wall, every step will take us to the wrong place.
Be it the modern tools or the conventional ones for QA/QC, the important aspect is to provide the best in quality. Amalgamation of the mentioned steps, right attitude, and up-to date knowledge with skills, is the secret recipe to build a quality product. Make quality your habit but not a forced act.
Want to know more about the QC software? CLICK HERE to schedule a demo.